Vodacom Moçambique. Choose from capped or uncapped 24-month, 12-month or month-to-month price plans. Outage.Report. 3. Vodacom free data. Palisa (who was off for the day) came on the line and informed me that the device is out of stock with no ETA. Where you can win a R5000 Vodacom Shopping Voucher personally delivered to you by Greg and Lucky.. Don't forget to sign up and enjoy instant, super fast and uninterupted Vodacom Fibre from R499p/m*. almost a year after the fact; i check my credit records online by chance and find am owing R1,171.00 for an installment that i apparently never made. I upgraded on 29.11.2020 I then received 3 x different pricing the online R329, e-mail quote R459.00 and sms R627.99 all for the same thing. How must I do that if there is no products available to order except 1, the dofit gps watch, this is no after I have told them that, and again, they will ask me a second time to buy again, What is wrong with Vodacom. Fridays on 947 are Vodacom Fibre Fridays! South Africa, Private Bag X9904, Vodacom Now! after sending a technician to test the signal in my area Vodacom authorised the termination of my contracts at no penalties or expenses to me. Worst service I have ever received but they great at taking your money and not resolving the issue or keeping you connect. Vodacom (Pty) Ltd. Company Registration No. Two weeks i called Vodacom to find out what is going on, 1st of all why should i be the one now chasing after vodacom to find out why my wifi isnt installled as yet. Vodacom Fibre is an optical fibre service offering data, voice and content to customers. Should you have to wait for your fibre, You’ll receive an interim LTE solution Free for one month and the option to port your landline number to Vodacom to save on calls. Our Business Internet Fibre provides high-speed Internet access to businesses, whether you are a small start-up or a large enterprise with higher bandwidth requirements. Vodacom Fibre; iPhone 12; Menu. I paid for 500mb and 1gb data from vodacom. I was canvassed by Vodacom in September 2019 before the fibre was in. All Vodacom Fibre deals include the router. I use a pay-as-you-go SIM card. Companies. After 9 months I was helped by a young man who understood the problem. Dial 135 from your Vodacom handset 2146, shows you how life is made better with technology and how it can be put to the best use in everyday life. 0 stars. Site map. You can email us anytime. As an estimate, movies average 1.5GB to 4GB in size and songs are roughly 50MB. Vodacom. Vodacom's reply: 14 Mar 2016, 14:07. How many people did you screw over. I tried to phone Account Enquiries to get assistance to correct the invoice and the only option I could choose from was either a SMS or WhatsApp service from Tobi to assist me.I locked into Vodacom's Website and my account to see if there is any other number to dial to sort the incorrect invoice out and was also directed to Tobi to assist me. Once you have placed your order with Mweb, the Fibre infrastructure provider will call you to set up an installation date. 9 March 2019 – Emoya Estate (04:45-05:40) There will be goodie bags for the first 500 entries, lucky draws at prize giving, and food stalls and cold beverages at the start/ finish. See if Vodacom service is down or it's just you. Pages Liked by This Page. The most shocking service. NOW, on the 20/11/2020 I received a refund from the vodabucks store, Deal cancelled. I have been battling since 30.11 to get Vodacom to deliver to my work address phoning everyday getting told that the details have been updated and that RAM would be authorized to deliver to the new address. R599 for 10Mbps on OpenServe, R649 for 10Mbps on Vumatel. Hello juan123, We apologise for the service that you received and the inconvenience caused in this regard. So I've had a nightmare two weeks with Vodacom so far. It is capable of carrying large data loads with speeds up to 100Mbps. Vodacom has the worst fibre network and service. Nthabeleng - Muvhango. MTN followed at 71.8 and third was Cell C … Vodacom Fibre Problems. I have submitted a relocation application to Vodacom Fibre and since the 2nd of October still have no internet, which I am paying for monthly. Vodacom - Head Office. Today is the 21st and still no help. The family member explicitly says she is not interested and was promptly cut off or disconnected from the call. Fibre is faster, more stable and more reliable than ADSL. Cellphones; Routers & modems; Price plans; Employee Advantage; Business Solutions Mariam joined the Vodacom Group in November 2016 serving as the Managing Executive of Financial Services. I have been a loyal customer for the last 15 years.Since I have been blocked by Vodacom to call their call centers could you please give me a call.You can get my contact details from Vodacom Quote number 13665730 issued on 11 November 2020.Thank youJulie du Toit. It is now 14:04 and has still not received a call from Kedi.In the meantime, I received an Invoice for a deal I don't have and that was supposedly cancelled and is payable by the end of December. Recent recommendations regarding this business are as follows: "dont choose vodacom", "Consider another network like i am … She accepts that as done and doesn't give much further thought to it.Fast forward to present time, after being notified of an upgrade on her contract, she discovered an number on her account not hers or one she isn't aware of. Why should you get Vodacom Fibre? Telecommunication Company. Initial Vodacom complaints should be directed to their team directly. Vodacom - Head Office. Worst of all they don't log the problems. So Why? I keep on calling.No help. If you ask to speak to one of the managers all they say is sorry sir we cannot give you their number. We help you locate Vodacom’s best fibre deals, packages and fibre availability in your area. Said I would receive an email within 3 days with cancelation. I regret signing a contract with them. Worst Service. Please review Vodabucks order 20001368832x xbox controllers1x Samsung 32” Smart TV1x Doffit Gps smart Watch1x Samsung Galaxy Active watchThe order was completed, Money was deducted from my account, Received sms from Digital Planet that the items will be delivered within 5-7 days, all happiness, gifts sorted for Christmas. Vodacom determines the most suitable technologies to provision data, voice and content services over the fibre network to meet its commercial requirements. She explains it was sent back but found no joy from this person and so after contacting me, I assisted with reaching out to Vodacom to explain the circumstances.At this point Vodacoms rep, has informed me that she is unsure what can be done and that no credit can be provided since they at Vodacom did not receive the parcel. I am not sure why this is such an impossible ask. I don't have those papers in front of me and now they don't want to help me. Back Story: I had ordered my Vodacom Fibre 12th of October 2017. The client ends up spending money on a local postal service to return to the sender address the unopened item and yet still was billed need R200/month. Sorted our issue in less than 5 minutes, all whilst smiling. We agreed on a contract and was told that my Samsung FE will be delivered. Vodacom Reviews and Complaints. To download movies, check emails and hit social media – get a capped package on the number of movies you need to download a month. We again agreed on a contract and was informed that the deal was approved. F. Good dayOn the 13th of November I purchased a few items from Vodacom through the Vodacom App, and the Vodacom Vodabucks section. Again I did not receive any paper work or notification of the contract.I phoned again this morning at 08:00 and asked to speak to Palisa, I was informed that she is not at work at the moment and a message will be sent for her to phone me back. The matter will be escalated and a consultant will be in contact to assist with resolution. Fibre is faster, more stable and more reliable than ADSL. Vodacom Fibre . Vodacom’s data business in South Africa grew by 13% to R23.4-billion for its 2018 financial year, with the business contributing 43% to its service revenue (R54.6-billion). This isn't normal. email. Here's why it thinks they stay anyway. Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand. Do not take fibre with vodacom. Data Support . Sep 25, 2019, 05:45 ET Share this article DUBLIN , Sept. 25, 2019 /PRNewswire/ -- The "The Telecommunications Industry and the Market for Mobile Devices in South Africa 2019… We are escalating your request but still nothing happens. Please enable it to continue. I agreed to a contract. This ******* pathetic!!! Complaints, Compliments & Disclosures ... listen up -the Vodacom Fibre Rose Run, takes place at Emoya Estate in Bloemfontein on Saturday, the 9th of March. Every agent I speak to 'Escalates' my request with no result and no way for me to escalate my request myself in order to just get what I am paying for! Vodacom Device Insurance: 082 1952. On the 10th October I received a statement for recovery costs. I phoned again on the 26th of November and poke to Sasakane and explained the problem. Today is the 21st and still no help. Great service, thank you. My telkom 2 meg line was even better than the Vodacom 10 meg. Cancellations . First; 1; Last; Hide Footer. Vodacom connection issues caused my partner to loose her online job. Call us on 082 135. The reason i cancelled the contract was because i noticed i was paying way more than what i believed i was using since i work from home and i have a fibre connection and hardly use my phone to make calls. Check current status and outage map. Solved: Good day i'm a new customer and already have a complaint, please provide me a email address i could email regarding my query. © 2020 Trustpilot, Inc. All rights reserved. This happened on Wednesday, 13 March 2019 and I am now in exactly the same position - Vodacom haven't remotely configured my new router either. In December the fibre was installed. Vodacom Lesotho. Data Support: ... 082 1958. Having connectivity issues nearly every day. It buffers alot and the coverage is extremely weak. Every month we pay a bill of R 8 000.00 but we cannot use our fibre line becausenothing has been done. I did not receive a call again from any agent and phoned on the 7th of December and spoke to Palisa. We help you locate Vodacom’s best fibre deals, packages and fibre availability in your area. Only the latest review will count in the company's TrustScore. So Vodacom in sort does not give a darn about its customers or services just the money they can fleece from you over and over again. In the City. I then wanted the line released to obtain decent provider. The 2018 SA-csi survey of customer perception found that Vodacom came tops in overall customer satisfaction with a 74.8 index score. Stay Away from Vodacom Fibre!!! Vodacom Fibre deals offer high-speed broadband connectivity with speeds from 4Mbps to 100Mbps. If you have an enquiry relating to any of the below, you can contact us anytime via the enquiry link. I was then told that Kedi will phone me to assist. No one pitched or phoned back. Vodacom customers get exclusive offers on mobile deals, easy self-service, and access to 24/7 support. RECIPIENT Vodacom - Head Office. @ouma_rusk @metrofibre_networx i have a vodacom fibre contract and have been without connection since Friday the 11th December 2020. Your support ID is: 8268517465201596953. Not Working For Me! Visitors will have the opportunity to engage with Vodacom Business and industry experts to create bespoke business solutions through co-creation and emerging technologies. Vodacom was first mentioned on PissedConsumer on Jul 20, 2011 and since then this brand received 69 reviews.. Vodacom ranks 333 of 1379 in Telecommunications category. Tobi informed me that my number was blocked due to an unusual high volume of calls from my phone to the call center and if I need further assistance I must dal 0822410004 (charged at R2/min).Is this the way Vodacom now deal with their customers during lock down and in the process to renew contracts.I am very disappointed in the way I have been treated by Vodacom. It is capable of carrying large data loads with speeds up to 100Mbps. 10 & 32 km run starts at 06:00. Get your act together. The client didn't realise this because it was going off her spouses bank account who also is not savvy with these things and never queried it.This whole situation would have been avoided if the sales rep simply listened to the client in the first place. We have requested the relocation of our line 12 weeks ago. Now you tell me, that I must wait until it is available again. Even with Covid 19 Vodacom insisting you have to keep going to there shops.They sell sim cards that can be used for sim swap but when you want to do it they then change and say the 99c one is not good enough you need the R65 one as on contract.This is purely a money making racket and and putting people at more risk of covid by not being helpful.I am disgusted in vodacom service as they not trying to assist and keep people safe during this time but stay rigid and want you to go to stores.During these times i think this kind of attitude by big companies should be frowned upon. Outage History Oct Nov Dec. Reports … So after i phone today again as none of vodacom employees know how to work a phone or watch, because i was told on 14.10.2019 that i would be contacted by phone in 24 hours 10 days ( 8 working days) later, i decided to do your work for you AGAIN and call to find out if my LTE is cancelled. Deals & Devices. Vodacom — vodacom deleted my number of the system. All Vodacom Fibre deals include the router. The IQ Level to work at Vodacom must be nothing more than 2. Call from abroad on +27 82 135 I have been licking ass since beginning August for my uncapped fibre line so i have gone with another service provider thatwas willing to help me in less than 5 working days. Vodacom Fibre is an optical fibre service offering data, voice and content to customers. Call us on 082 1958. Vodacom's reply: 14 Mar 2016, 14:07. @ouma_rusk @metrofibre_networx i have a vodacom fibre contract and have been without connection since Friday the 11th December 2020. This service is ******* pathetic!!! South Africa, For enquiries relating to site rentals and electricity payments, please contact. Vodacom Business: 082 1960. I pay for this service but never has unbroken wifi connection or rather internet. You can email us anytime. Telecommunication Company. In December the fibre was installed. I'm unable to Please explain yourself Please do, for this pathetic service. She proceeds to contact Vodacom several times, with either calls being dropped or no assistance being provided. and within 72 hours after collection the deal will be cancelled and I will receive a call to start the upgrade process again. By 11:45 I phoned again and asked to speak to Kedi. 3. Coverage Map for fibre and LTE • 14 March 2019 – Emoya Estate (04:45-05:40) Contact persons: Ettiene Stone 083 304 8289 (event organiser); Arnold Rabie 082 446 5491 (technical officer); Lieb Loots 082 560 3830 (safety officer) Race run in accordance with the WA, ASA and AFS rules and regulations. Yet those customers stay to be ripped off, despite having options such as Cell C, and access to the internet via means other than cellphone networks. Call us on 082 1960. Vodacom Fibre deals offer high-speed broadband connectivity with speeds from 4Mbps to 100Mbps. Deals & Devices. They don't even deserve 1 star. Vodacom Ligue 1 est le portail officiel du championnat National Congolais, il vous permet de rester connecter au football Congolais - Vodacom Ligue 1 Choose from capped or uncapped Vodacom Fibre deals from 24-month, 12-month or month-to-month price plans. ... On the 31st of October 2019, I phoned Vodacom to get a date for my next upgrade, because my wifes phone got... Read full review → Helpful. 8 December, 2020. Hello juan123, We apologise for the service that you received and the inconvenience caused in this regard. I have had no update, no feedback whatsoever from Vodacom as requested in response to any of the numerous calls I have made to their call centre. NOT A CHANCE, I ordered, you took my money, I received confirmation, so where is my items.Is this perhaps Vodacoms latest scam to make money in Covid for lost revenue, False advertising products to get money into the bank and make a boat load on interest, I would love to see those statements for the week. As she has only 7 days to return the item, according to her understanding, she decided to mail it back to the sender address on the package information via registered mail. I then wanted the line released to obtain decent provider. I phoned again on the 16th of November and spoke to Tabita only to find out that the deal was not send for authorization. Vodacom fibre deals and prices. Then say I don't care Or Did you perhaps needed money for a new venture and Capital was running low. I have several experiences with Vodacom over the years and usually don't have issue, however recent experiences have annoyed me enough to post about it.So about the beginning of last year a Vodacom representative calls a family member of mine, who is not tech savvy or savvy with much of any contracts of the sort and steam roles her with a contract for a Mobile Wifi Router. Phillip de Wet, Business Insider SA Dec 03, 2019, 05:15 PM facebook. Do not sign up with them rather use another service provider. Coverage Map for fibre and LTE Anyway, i paid off my account after speaking to a consultant who was so arrogant because i didn't want to take up any of his alternative contract offers. Nathaniel Abrahmse who sends these standard emails doesn't have the decency to even reply to them. Be wary when complaining online or on social media platforms. Vodacom (Pty) Ltd. Company Registration No.